1. What is International Calling?
2. How is International Calling activated?
3. What are the rates for calling numbers outside the US?
4. How do I know I still have calling credits?
International Calling allows you to call telephone numbers outside the US for a fee. This feature can be enabled or disabled by account administrators through the Office@Hand online account or the Mobile App. To help you manage your costs, this feature is disabled when you first sign up for your Office@Hand account and will have to be activated manually.
International Calling can be activated by Account Administrators via the Office@Hand Online Account.
On your Office@Hand Online Account, click Billing.
Click International Calling.
Click Enable International Calling.
Go over the disclaimer and then click OK.
Each country has different International Calling charges. To view the list of International Calling rates, go to: http://support-officeathand.att.com/internationalrates.
NOTE: Some countries may not be listed when International Calling is Enabled. This means that RingCentral has restricted International Calling to those countries. Should you need to reach any of the restricted countries, Contact Support for information.
International calling credits can be determined by doing the following:
Click Service Plan.
Click Usage Info.
You will a summary of your account's usage information for the current billing cycle. Information such as Included Toll-Free Credits, Toll-Free Usage, Calling Credits, and International Calling Credits can be viewed under Usage Info.